The design of
studies and
survey techniques
result from the
problem and are
always developed
individually,
oriented towards
branch and
customer.
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The following types of studies are the focal point of our work:
Tracking studies, often continuous measurement of the market and of brand performance
B2C Attitude & Usage Studies, basic (cross-section) studies on the use and evaluation of products and brands from the consumer’s point of view
B2C Pre-Post Tests, measurement of the success of marketing initiatives, classical advertising, mailings and cross-media
B2B and B2C Brand equity studies, comparative evaluation of brand images and brand potentials
B2B and B2C Product and concept tests to verify potential and positioning
B2B and B2C Customer satisfaction research, determination of loyalty and detection of its drivers
B2B and B2C Employee or member surveys for companies and associations
We conduct most of these studies by telephone (CATI) with a growing number online and,
in certain cases, by post or as a central location test.
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